For all enquiries — support, sales, billing, press, partnerships:
hello@templavi.com
We aim to reply within 24 hours on weekdays, longer on weekends. Paid users on Creator and Pro plans get priority support.
Inside the app
If you’ve already generated a template that came out wrong, the fastest path is the “Report this generation” button on the result card or on each row of your history page. We save the file, look at what happened, and credit you back when warranted.
Bug reports / feature requests
Same email — hello@templavi.com — please include the template description you used and (if relevant) the generation ID from your history page so we can reproduce.
Mailing address
For postal mail or legal correspondence, write to us at hello@templavi.comand we’ll share the postal address that matches your jurisdiction.